Faqs

About

What is HOUSEOFW?

HOUSEOFW is about offering today's style influencers to meet every fashionista’s needs. We recognize individuality and embrace this uniqueness. We bring diverse designer ethnic collection; from urban to the classical range to add grace to our customers.

What's up with that name? 

HOUSEOFW? One with a great sense of humor and unique in her own ways. Our collection exclusively has amalgamating elements of customers that need the ultimate finest craftsmanship around the world.

Where does HOUSEOFW get its products? 

To bring innovation to everyday fashion HOUSEOFW endeavor is to provide affordable and aesthetic products to their valuable customers designing it in house. HOUSEOFW traditional apparel brings the India a little closer, has a well-travelled style that goes well from daytime to dinner.

Orders

How to check order status?

For confirmation of your order, log on to HOUSEOFW account. Then check in to "My Order” section that contains information about the status of your order. Moreover, you will receive a order confirmation email, that will also constantly update about whether the item is shipped or soon the package will at your doorstep. 

What are the payment options at HOUSEOFW?

We take your security very seriously; HOUSEOFW has the option of "cash on delivery" and also accept online payment through "Visa and MasterCard."

Does HOUSEOFW charge sales tax?

The price you see on the site is the inclusion of all taxes. You are not going to owe tax on your purchase.

Shipping

How does HOUSEOFW ship products?

Expedited Shipping service shipped the product immediately when finishing will be made directly from the source country. Once the ordered product will pass the quality assurance, ship off to you as fast as. Please note, the purchase of handmade items has Lil bit longer shipping period. 

What are HOUSEOFW shipping rates?

Know about our shipping rates please go to our Shipping section to learn our standard shipping service. 

Return

What is HOUSEOFW return policy?

We're bummed, that sometimes you might change your mind about buying a product. We will gladly accept returns under our Return Policy; our return process is simple, easy & hassle-free. You can contact us via email if you have any questions; our executives are there to answer any questions or concerns.

What if the product is not retainable?

Give us a call; we are always here to assist you. No matter what, we want to make life just a little bit easier for you. 

Account

What if I forget my password?

It's simple, at the account log in page select the forgotten password option and reset it. If that doesn't work, please get in touch with the "contact us" tab.

Is it possible to change my username or email address?

If you are willing to log in to the same account with a different email address, all you have to do tap on the account setting icon and edit the account info.

How can I change my email settings?

You can control the emails by tapping the setting icon and then go to manage accounts in the settings panel.